Frequently Asked Questions
What is the concept behind Sea Symmetry's print-on-demand service?
Sea Symmetry's dedication to sustainable fashion is at the core of our print-on-demand service. By creating garments only when a customer places an order, we eliminate the need for excess inventory, which in traditional retail often leads to unsold clothes contributing to waste. This model allows us to use resources more efficiently and only produce the amount of clothing that is needed, significantly reducing our environmental footprint. Moreover, we carefully select materials to ensure they align with our sustainability standards, such as using recycled fabrics and organic materials.
What should I do if there's an issue with my order?
If you encounter any issues with your order, please contact us at hello@seasymmetry.com within 7 days of receiving your items. Whether it's a damage concern or a discrepancy in what you received, we're here to swiftly resolve it for you.
How can I ensure I choose the right size for my garments?
For the best fit, please refer to the sizing information provided in the description of each product on our website. We have detailed guides to help you match your measurements for a perfect fit. Don't guess - measure!
How long will it take to receive my items?
After your order is placed, it takes 2-7 days to create your garment. Shipping times are additional and can vary based on your location. We ask for your patience as this process allows us to be eco-friendly and efficient.
What can I do if I need to change or cancel my order?
If you need to make any changes or cancel your order, please contact us immediately at hello@seasymmetry.com. Given our quick turnaround time for production, we'll do our best to accommodate your request if it's made promptly.
How is my order shipped, and how can I track it?
We ship orders worldwide and provide you with a tracking number once your order is on its way. You can use this number to check the delivery status on the carrier's website.
What should I do if my order hasn't arrived?
If your order seems to be delayed or lost, get in touch with us at hello@seasymmetry.com no later than 30 days from the estimated delivery date. We'll investigate the matter and provide a suitable solution, such as sending a replacement.
How should I take care of my Sea Symmetry apparel?
To extend the life of your Sea Symmetry apparel, we recommend following the care instructions listed with each product. General tips include washing in cold water with similar colors and air drying.
What's the best way to reach Sea Symmetry for further questions?
We're always here to help! For any inquiries, send us an email at hello@seasymmetry.com, and we'll get back to you within 24 hours.
Sea Symmetry's dedication to sustainable fashion is at the core of our print-on-demand service. By creating garments only when a customer places an order, we eliminate the need for excess inventory, which in traditional retail often leads to unsold clothes contributing to waste. This model allows us to use resources more efficiently and only produce the amount of clothing that is needed, significantly reducing our environmental footprint. Moreover, we carefully select materials to ensure they align with our sustainability standards, such as using recycled fabrics and organic materials.
What should I do if there's an issue with my order?
If you encounter any issues with your order, please contact us at hello@seasymmetry.com within 7 days of receiving your items. Whether it's a damage concern or a discrepancy in what you received, we're here to swiftly resolve it for you.
How can I ensure I choose the right size for my garments?
For the best fit, please refer to the sizing information provided in the description of each product on our website. We have detailed guides to help you match your measurements for a perfect fit. Don't guess - measure!
How long will it take to receive my items?
After your order is placed, it takes 2-7 days to create your garment. Shipping times are additional and can vary based on your location. We ask for your patience as this process allows us to be eco-friendly and efficient.
What can I do if I need to change or cancel my order?
If you need to make any changes or cancel your order, please contact us immediately at hello@seasymmetry.com. Given our quick turnaround time for production, we'll do our best to accommodate your request if it's made promptly.
How is my order shipped, and how can I track it?
We ship orders worldwide and provide you with a tracking number once your order is on its way. You can use this number to check the delivery status on the carrier's website.
What should I do if my order hasn't arrived?
If your order seems to be delayed or lost, get in touch with us at hello@seasymmetry.com no later than 30 days from the estimated delivery date. We'll investigate the matter and provide a suitable solution, such as sending a replacement.
How should I take care of my Sea Symmetry apparel?
To extend the life of your Sea Symmetry apparel, we recommend following the care instructions listed with each product. General tips include washing in cold water with similar colors and air drying.
What's the best way to reach Sea Symmetry for further questions?
We're always here to help! For any inquiries, send us an email at hello@seasymmetry.com, and we'll get back to you within 24 hours.